Updates

Updates and news effecting our customers. 

Effective 26th August 2025  - Temporary Suspension of Parcels To The United States 

As a result of the recently introduced changes to the import tariff requirements set out in US Executive Order 14324, Australia Post has joined a number of international postal operators to temporarily suspend partial postal services to the United States (US) and Puerto Rico, effective immediately until further notice.

This decision has been made to ensure compliance with the new US Customs and Border Protection (CBP) requirements. Specifically, the requirement for duties and taxes to be prepaid on all shipments prior to their arrival in the US. The key changes are as follows:

1.	Suspension of the de minimis USD$800 threshold exemption.
2.	New mandatory customs declaration requirements.
3.	Duties for imported goods to be collected prior to goods entering the US.

 

For all our US customers we are unsure if parcels sent before this time in the last few days will get through the US customs or be returned to us. All customers effected have been contacted individually. Please contact us if you have any questions at all.

We hope this is a temporary issue but it will depend on how the tariffs will effect individual items  and how much this will cost our US customers etc.