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Your Guarantee

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Your Guarantee

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We guarantee a ‘no hassles’ return and refund policy. We understand that buying gifts online is convenient however it doesn’t give you the chance to see first and sometimes items just don’t suit .
You may return the items bought online at full price within 2 weeks of purchase for a full refund or exchange if preferred.
Sale items can be returned for a credit note that is valid for one year.
 The return postage is your responsibility however we will pay for the postage to you when a replacement product is requested.
We obviously ask that the product has not been used, all labels are attached and that you take care to protect the product when posting. Please return goods via registered mail to ensure their safety as we do not take responsibility for goods lost in transit. 
If you need to return an item for another reason e.g. product fault and the two-week window has past, please call us and we will be happy to help.
Greenmantle Gifts is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured.
We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalize your shopping experience with us; that's all.
Greenmantle Gifts uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Greenmantle Gifts only last while your browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalized shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.